Privacy Policy
Privacy Policy for Westcliffe Suites
Effective Date: 4/7/2026
At Westcliffe Suites, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay with us.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, and mailing address
By booking, you authorize Westcliffe Suites to send text messages with details regarding your reservation information and other offers. Message/data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out.
Payment details (processed securely through third-party providers)
Identification information (when required at check-in)
Reservation Details
Stay dates, room preferences, special requests, and booking history
Technical Information
IP address, browser type, device information, and website usage data collected via cookies and analytics tools
2. How We Use Your Information
We use your information to:
Process and manage reservations
Communicate with you about your stay
Provide customer service and respond to inquiries
Improve our website and guest experience
Send occasional updates, promotions, or special offers (you may opt out at any time)
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
Trusted third-party service providers (e.g., payment processors, Akia auto-messaging system, booking platforms)
Legal or regulatory authorities when required by law
Business partners only as necessary to fulfill your reservation or requested services
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic and performance
Remember your preferences
You can control cookie settings through your browser preferences.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Request information about how your data is used
To exercise these rights, please contact us using the information below.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Westcliffe Suites
414 Main Street, Westcliffe, CO 81252
Lauren@westcliffesuites.com
719-996-0178